AI Resolution
25%
Escalation
25%
CSAT
5/5
Total Credits
60
7-Day Trends
08-01
08-02
08-03
08-04
08-05
08-06
08-07
Top Issues
| Intent | Count |
|---|---|
| order_status | 1 |
| refund | 1 |
| technical | 1 |
| general | 1 |
Trends, CSAT, resolution, and cost insights
25%
25%
5/5
60
| Intent | Count |
|---|---|
| order_status | 1 |
| refund | 1 |
| technical | 1 |
| general | 1 |